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Need Power Supply Adapter for Arris CM8200

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Level 3
I just moved into a new place. The previous tenant left behind the NBN connection box (CM8200) but not the power supply adapter for it. How can I get another adapter?
4 REPLIES 4
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Moderator

Hi @sunkyounghwang 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 3
Thanks. Just sent you a PM.
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Moderator

Hi @sunkyounghwang 

 

I can see you have already called in, and also used our online Chat option regarding the same issue.


I have requested for our hardware team to see if it is an option to send a new power supply, or they may just arrange a new NTD. Someone will contact you back later on today with an update.

 

 

Regards,

Karl

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Level 3
Thank you!