You may return the modem directly at this address 65 Waterloo Road North Ryde, NSW 2113. Once you shipped the equipment we recommend to notify us with the tracking number together with your account details for documentation purposes.
I have moved home and received a new NBN modem at the new place. Now I have 2 routers (NBN) that I don't need any longer. I would like to return them, where can I send my detail?