Get online support
As the power supply for the modem router sent from TPG stopped working, I purchased NetCommWireless NF10WV. If my memory serves me correctly the model was among the list of devices compatible with TPG service.
I followed the direction but the internet did not come through.
Did I purchase the wrong model?
Are there still ways to configure the modem router to get the internet connection?
I appreciate your answers or suggestions.
Kind regards
myccaddy
Hi @myccaddy . Here is some support info for Netcomm NF10WV:
https://support.netcommwireless.com/products/NF10WV
It has a link to the user guide and a link to an article on setting VLAN tagging in the FAQ section. FTTP doesn't use VLAN tagging.
Sections for FTTB/FTTN and FTTC/FTTP/HFC.
You might find some parts already preconfigured by default.
Hi, david64
Thank you for your response.
I will check the link.