Never received the ncd with the modem

[Maddiegeorgia]

I don’t have a ncd in my apartment and never received an ncd in my modem package that was left at my front door.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[sajalm]

Hi @Maddiegeorgia ,

Welcome to the community,

From our system,I can see they have already raised this issue with NBN and has already booked NBN tech visit for you,

Regards,

Sajal