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Never received the ncd with the modem

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Level 1
I don’t have a ncd in my apartment and never received an ncd in my modem package that was left at my front door.
2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Moderator

Hi @Maddiegeorgia ,

Welcome to the community,

From our system,I can see they have already raised this issue with NBN and has already booked NBN tech visit for you,

Regards,

Sajal