New router required. Who can I contact? Phone support not answering

[gvs]

Hello

My router got fried during a storm last night.

I tested the adapter - it puts out 12v and also tried the router (tp-link vr1600v) with a different 12v adapter but no result.

Is there someone I can contact or who can contact me to order a replacement please? Becoming a tad dissappointed with phone support not answering

G

[Ahra_G]

Hi @gvs 

Let's see what we can arrange for you. 

Please send us a private message along with your Customer ID/username and we'll check your account. 

-Ahra_G