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No Call back from Customer Service

Level 3
Got a call today from Customer Service and they said they will call back between 6pm and 7pm.....We haven’t had internet for 4 days now and I’m still waiting for the Customer Service Call!!!

Please Call Me Urgently as I need the internet for work. Customer ID 6549615
1 REPLY 1
Moderator

 

My records shows that your internet service is up for more than a day, by now

 

Thanks