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No DSL. FTTC DEVICE POWER FLASHING

Mankycat
Level 2
Hi, I have no DSL light and the FTTC does not seem to be connecting.
It has been this way for 24hrs now and after hard reset and all recommended checks nothing changes.
Can you help please.
1 REPLY 1
BasilDV
Moderator

Hi @Mankycat

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that you've been in touch with our Tech team.

The case has been raised to our Engineers and an NBN technician is booked to check your service.

 

Further updates will be given via SMS or phone call as soon as it becomes available.

 

BasilDV