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No NBN connection FTTC connection device making clicking noise

Karenannbetts
Level 2
My internet was perfect until 24 hours ago. There was a storm and now I have no internet connection. The FTTC device has a red connection light and is making a clicking noise. I have checked for outages and there appear to be none. I have tried to reset the device..no luck.
I have followed the trouble shooting on the tpg site and still no connection. Can this be looked at please.
1 REPLY 1
Ahra_G
Moderator

Hi @Karenannbetts,

 

If troubleshooting has been performed, please send your TPG account details via private message in order for us to locate your account and have our Tech team to assist you further. 

 

Thanks! 

Ahra_G