No NBN connection box

rorapuspita
Level 2

I recently moved to a new property and signed up for an nbn plan and received my new modem today.

 

However, I have not received an nbn network connection device and am unable to install the modem.

 

Can you please advise how I get the NBN connection box?

1 REPLY 1
Shane
Moderator

Welcome to the community!

Thanks for sending us your details. We will chase this to our NBN provisioning team and have them contact you, please send me a Private Message with your best contact number and preferred time tomorrow.

Regards,

 

I recently moved to a new property and signed up for an nbn plan and received my new modem today.

 

However, I have not received an nbn network connection device and am unable to install the modem.

 

Can you please advise how I get the NBN connection box?