No NBN

[Cheller31]

We had a storm come through on Friday which lightening struck close to our home. At that moment and since then we have not had internet. I’ve reset all devices but NBN device does not light up.
Located on Gold Coast

[BasilDV]

Hi @Cheller31

Thanks for raising this with us.

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The case has been raised to our Engineers, which they've escalated to NBN Co.

An NBN technician was requested and updates will be provided as soon as it becomes available.

BasilDV