No ethernet socket

Level 1
Hi everyone, I'm having a bit of a problem here and as I am not Australian, there are some things about the NBN that I do not understand.

I very recently moved houses and transferred my Nbn FTTN contract to the new house in a neighbourhood where Nbn is available. Everything is activated, the problem is that there are no ethernet sockets anywhere in the new house and I therefore cannot pkug the modem. The only thing that I have is a Foxtel wall plate with 2 round ports, and another, slightly bigger, round port.

What can I do to connect my Tpg devices and get wifi? Thank you for any piece of advice

1 REPLY 1
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Moderator

Hi @Garry_Winogrand 

 

Welcome to TPG Community,

 

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.