I had to go into a Netcomm N300 wireless router using ethernet to get the Network Security Key. I did this and everything connected to the WiFi but it states no internet access. I used Windows troubleshooter in Network settings and it said "DNS Server isn't responding".
I went back into the router and rebooted it but it has made no difference.
I have been trying since this time last night to get on to chat support but it is busy.
I would be really grateful if someone could help me. Thank you.
Dynamic DNS is something else.
I was looking at current manual.
Did you get a CD when you get the router? It may have the manual.
Otherwise, you'll have to look through the menu system.
Look for "Network Setup" which might have "WAN Interface" and "WAN Type" options.
The WAN type is PPPoE or PPP over Ethernet.
This is where you enter username and password. Shoudn't need anything else.
There might be a Save option to save settings and router may reboot.
There are two possibly for no internet connection, one could be no sync (DSL, flashing blue light) and another one could be no authentication ( third light), If DSL light (second light) is stable then you need to configured modem your modem.
see below link for configuration.
If DSL light is off or flashing, is probably a line fault. Job for Telstra.
Are there any other phone outlets in your house? Try the router in them.
If you have a landline phone service, do you get a dialtone?
If you don't have a landline phone, you can remove the filter/splitter if you use one.
I'm confused. You say ADSL2+ but you mention an optical and UNI-D1 light. These are on NBN setups.
Moderator got the wrong idea looking at NB604 which is adsl.
Your wifi router is the NF7.
What is the model of the other box? Does it have fibre cable connected?
Is the NF7 a new modem or have you had it working for a while?
If you have pressed the reset button, you will need to do the setup again, probably just your TPG username and password.
The address to connect to is 192.168.20.1.
The flashing green optical light doesn't sound good.
Did you get a Wireless security card with the NF7?