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No internet and landline not working

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Keepertzu
Level 2
Hi there, everything is working fine until this morning. No internet connection and there is no signal for home landline phone.
I check nbn outage. Turn on and off modem several times. Try landline phone directly into socket, not working either.
1 ACCEPTED SOLUTION

Accepted Solutions
Keepertzu
Level 2
Just updating, nbn now said there is outage in my area. I guess i just have to wait.
Thank you for your help and hope it can be done sooner.

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2 REPLIES 2
Aubrey
Moderator

Hi @Keepertzu, send us a private message with your customer details so have a closer look at your connection and run some tests.

 

Thanks,

Aubrey

Keepertzu
Level 2
Just updating, nbn now said there is outage in my area. I guess i just have to wait.
Thank you for your help and hope it can be done sooner.