TPG Community

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No internet connection

Level 1a
Hi - we haven’t had internet today, can you please why this may be?

Hi @mumasays,


Welcome to TPG Community!


We have located the account using your community details. We have checked the status of your connection and it appears to be up and running now.


We are not detecting any fault on the line or network that may affect the service at the moment. We recommend to monitor the connection and if the issue persists, please let us know so we can investigate further. Thank you.