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[Tom_In_Oz]

Hi, I rec’d a message from TPG saying my service is complete but they don’t see me online...is there something else I need to do?

[BasilDV]

Hi @Tom_In_Oz 

Welcome to TPG Community!

We tried to locate your account using your community details to no avail.

We'd like to look into your account for better understanding of the situation. Please send me a PM with your TPG username or customer ID number.

How do I private message (PM) in the community

BasilDV