Old Modem

[tomola1022]

I have several modems that were sent to me during the initial set up for NBN - after having multiple issues, I was advised I could have access to FTTB. I now have:

2x Nbn modem (one sent to myself, one brought by the technician)
1x Huawei HG659
2x TPlink AC1600 (one of which is in use currently)

I don’t need all of them - but am I meant to keep them while I have a contract with TPG? What do I do with the nbn modems?

[Shane]

Hi @tomola1022,
 

Could you send us your details (Username/Customer ID together with the address on file) so we can check if we need to return it. 

How to send a PM? 

Regards,

Old Modem

I have several modems that were sent to me during the initial set up for NBN - after having multiple issues, I was advised I could have access to FTTB. I now have:

2x Nbn modem (one sent to myself, one brought by the technician)
1x Huawei HG659
2x TPlink AC1600 (one of which is in use currently)

I don’t need all of them - but am I meant to keep them while I have a contract with TPG? What do I do with the nbn modems?