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Huawei HG659 Firmware Update

wvander
Level 2

Hi

 

Can I have my firmware upgraded also.

 

USERID: wvander

 

System Information

Product type:  HG659

Device ID:  00E0FC-J3N8W17504005015

Hardware version:  VER.B

Software version:  V100R001C216B112

 

Thanks

7 REPLIES 7
Aubrey
Moderator

Welcome to TPG Community @wvander!

 

We'll get our tech team to work on the firmware upgrade and notify you once complete.

 

Cheers! 

Aubrey
Moderator

Hi @wvander, modem's firmware has been upgraded. Cheers!

wvander
Level 2

Thanks!!

vnn2022
Level 2

Hi Moderators,

 

Do I need a firmware update?  My specs below:

 

Product type: HG659
Device ID: 00E0FC-J3N8W16921003589
Hardware version: VER.B
Software version: V100R001C216B111
 
Thanks
Rica_R
Moderator

Hi @vnn2022,

 

Welcome to TPG Community!

 

Your request has been forwarded. We'll keep you posted for updates. 

 

Regards, 

vnn2022
Level 2

Thanks @Rica_R  but I havent given you my account details?  (vnn2020 is not my TPG account userid).  How can i give you my details privately?

Shane
Moderator

Hi @vnn2022,
 

Could you send us a PM with your details so we can include this on the report. 

How to send a PM? 

 

Regards,

 

Thanks @Jhoey  but I havent given you my account details?  (vnn2020 is not my TPG account userid).  How can i give you my details privately?