Order a new modem

[mcoleman36066]

Hi,

My NBN modem is broken and I would like to order a new one. Can you please advise how to order this?

Thanks.

[Angeli]

Hi @mcoleman36066, 

Kindly confirm as to what type of NBN service you have with us.

[mcoleman36066]

Hi Angeli

Based on my installation letter from 2019, it’s called NBN Fibre to the curb.

Thank you for your reply.

[Angeli]

Hi @mcoleman36066, 

Thank you. We'll have a billing specialist to ring you to organise the modem order. May we have your preferred callback number and time, contact person via private message?