Get online support
I need to reconfigure my TPLink modem, model TD W9970
This might help
https://www.youtube.com/watch?v=_-pGyE7tLpU
TP link customer support
https://www.tp-link.com/au/about-us/contact/
Try this link for TPG services
https://community.tpg.com.au/t5/Broadband-Internet/New-Connection-Setup-Help/m-p/24252?utm_source=HC