Replacement Modem

gweny747
Level 2
Hi. I've been having an issue with my modem today. I am now getting these lights, from the left (orange, green, orange, blank, orange then the rest green.)
The modem is a Huawei HG658.
It will work for roughly 5 minutes but then it goes back to not working.
Any help would be greatly appreciated.
Thank you.
1 REPLY 1
BasilDV
Moderator

Hi @gweny747

 

What troubleshooting have you tried so far?

Also, we'd like to perform a line test to confirm that there's no fault causing the connection to drop.

 

Kindly send me a PM with your account details.

 

BasilDV