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Replacement for out-of-date Modem

gacsac
Level 2

Hi TPG,

Our modem is over 5 years old and constantly turns off by itself and re-boots when it wants to. 

We have confirmed with NBN and TPG that the FTN is okay. 

Please contact us to arrange for supply of a new modem as soon as possible as my wife and I work from home. 

 

Thanks 

1 REPLY 1
Anonymous
Not applicable

Hi @gacsac,

 

Let us help check the status of the modem. Could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Hi TPG,

Our modem is over 5 years old and constantly turns off by itself and re-boots when it wants to.

We have confirmed with NBN and TPG that the FTN is okay.

Please contact us to arrange for supply of a new modem as soon as possible as my wife and I work from home.

 

Thanks