Replacement for out-of-date Modem

[gacsac]

Hi TPG,

Our modem is over 5 years old and constantly turns off by itself and re-boots when it wants to. 

We have confirmed with NBN and TPG that the FTN is okay. 

Please contact us to arrange for supply of a new modem as soon as possible as my wife and I work from home. 

Thanks 

[Shane]

Hi @gacsac,

Let us help check the status of the modem. Could you shoot us a PM with your details to better understand the situation.

How to send a PM? 

Regards,

Hi TPG,

Our modem is over 5 years old and constantly turns off by itself and re-boots when it wants to.

We have confirmed with NBN and TPG that the FTN is okay.

Please contact us to arrange for supply of a new modem as soon as possible as my wife and I work from home.

Thanks