Replacement modem

Peachey75
Level 2

Hi,

 

Our internet is constantly dropping out (for the last 12 months) our neighbour (unit 1) has no issues and is with TPG. We have a spare Huwaei modem (from sister, it's exactly the same) that we would like to use to assertain if our modem is faulty. How do I do this? 

1 REPLY 1
Ken-C
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards