Hi @Chumet,
Welcome to the community!
I sent you a private message about the details on how to return the faulty modem/router.
We'll wait for your response, cheers!
I recently requested a replacement modem and was told i would receive a reply paid bag to return my faulty modem, I have received the new modem however was issued nothing to return the faulty modem, I am now being told that I will be charged $99 if I dint return modem within 14 days please help
