Router Firmware

[JL59]

hi;

How do I check if the firmware on my router is up to date.

I have an Archer VR1600v Ver:2.0

[Shane]

Hi @JL59,

This information can be found when you access the modem/router's page.

How to access the modem page?

On your computer or Smart phone browser.

Type in- 192.168.1.1

The username and password should be 'admin' by default.

Once you logged in. Go to 'Advanced' Tab

Then click on System Tools this can be found at the lower part of the screen

Firmware Upgrade option will show up and click it.

Post the current firmware version on this thread for reference and we will check it on our end.

Regards,

hi;

How do I check if the firmware on my router is up to date.
 

I have an Archer VR1600v Ver:2.0

[JL59]

Hi Shane

the firmware version is 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

Cheers

[JL59]

Hi Shane

sorry not sure if the first post was correct.

the firmware version is 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

Cheers

[Aubrey]

Hi @JL59, please send us a private message with your customer ID or username so we can check what type of service you have and see if there's an available firmware update for your modem.

Thanks,

Aubrey 

[joezhou1]

Hi @Aubrey , would it be okay if you could help me as well? I have the same firmware
Firmware Version:0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n
and since yesterday my router has been dropping off my device connections every couple of minutes.

I will send you a PM.

Thank you,
Joe

[Aubrey]

Hi Joe, welcome to TPG Community!

My colleague, @Shane, got your PM too and will be assisting you further.

Cheers!