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Router Problems HFC Huawei

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Level 1a

We have a TPG supplied Huawei router through NBN HFC and have been experiencing frequent loss of internet. Router reset seems to fix only for it to recur. NBN modem status is fine. How can we arrange replacement of router?

1 REPLY 1
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Moderator

Hi @Bailles

 

Welcome to the Community!

 

We've sent you a Private message to further discuss the case.

We'll be waiting for your response.

 

BasilDV