Sagemcom 5866 5G Modem - cannot connect IPad Generation 4

[mcb]

We just upgraded our Wifi and received this modem. All our electronics have been connected but we cannot connect the IPad Generation 4. Does this mean that it’s too old?

[david64]

Hi @mcb . More likely something wrong with Sagemcom.

What is the model of your old router?

You can configure it as access point and attach wifi devices to it.

[Angeli]

Hi @mcb, 

Does your IPad gen 4 supports 2.4 Ghz? If it won't connect to 5Ghz, try to disable the band steering on the modem portal.

Reference: https://support.tpg.com.au/tpg-modem-basic-wifi-settings 

Regards, 

Angel