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Sagemcom 5866 5G Modem not showing connected devices

jyson995g
Level 2

It used to but now it's not showing connected devices any more, I have tried to reboot several times but still the same. 

As the same, accessing the LAN page "My Sagemcom Box - LAN" keeps failing, it keeps saying "Please wait" and finally it returns "404 Not Found" error

Please refer to the screenshot attached

 

1 REPLY 1
BasilDV
Moderator

Hi @jyson995g

 

Since reboot is not working, please try to factory reset the modem/router.

 

Performing this, the settings you've changed before will go back to default and you may need to reconfigure it again.

 

Let us know how it goes.

BasilDV