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Sagemcom fast 5866t 5g keeps dropping out

Momark78
Level 2
I have only had my 5g internet using the Sagemcom modem for two days and in that time I have had the connection drop out several times, even though it has full green lights and a tested download speed of 198Mps. And each time it has dropped out I have had to turn the modem off and back on for it to reset the internet connection. Does anyone know the reason or fix for this?
1 REPLY 1
Ahra_G
Moderator

Hi @Momark78,

 

There are many factors that can affect your connection. Send us a private message and we'll help get your connection sorted. 

 

-Ahra_G