TPG Community

Ask, answer and talk about our products

Set up Netgear WNDR3800 to replace TP-Link vr1600v - HFC connection via NBN modem

SOLVED Go to solution
Level 3

Hello

 

I'll admit being a bit ** about this but I like to give each device on my network its own dedicated IP address, and found that the TP-Link vr1600 as provided by TPG can only handle giving out 32 IP addresses linked to MAC addresses. 

 

I've got more than 32 devices (quite a few WIFI lights) so would like to go back to my Netgear WNDR3800 router, connecting to the NBNco modem. 

 

I've set the WNDR3800 to use a PPPoE connection, used my TPG Myaccount userid and password, connected the WAN port to the NBNco modem and rebooted everything. But the internet light on the WNDR3800 remains a solid orange (after flashing for a bit), indicating no internet connection available.

I do not have a home phone, not being able to connect one is not an issue.

 

What am I missing to get my Netgear router to connect to the NBN ?

 

Thanks

Ron

 

Thank

2 REPLIES 2
Level 3

I've worked out that the username needs "@tpg.com.au' at the end and the password is different (as set up in the vr1600). Yet when I use these settings, it still won't connect. 

Highlighted
Level 3

Problem was the VLAN ID, which in my router defaulted to 1 but was set to 2 in the TPG router.

 

All good now.

 

Ron