Get online support
Hi
I have a VR1600V modem which I am trying to set up for my new TPG account, I have followed the instructions but having no luck with connection, is there anything else to change other than username/password on the DSL settings? (modem was supplied by TPG for a previous account)
Thanks
Hi @DTD,
We'll have our tech specialist to give you a ring and assist you on the modem set up. Send us a PM with your TPG customer ID or username along with your preferred callback number and time.
How do I private message (PM) in the community
Regards,
Angeli