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Hi there. I was wondering if my modem (VX420-G2h) is locked? I can't change the internet settings at all.
Hi @jlski
The device that we provide is not locked.
What internet settings are you trying to change? Are you able to share as screenshot of the said page?
BasilDV
Here. I can't change them at all.
Aren't you able to delete the information on the given page?
Have you tried to open the modem interface with a different browser?
You may also try to open it on a different device.
Let us know how it goes.
Can't change the information at all.
Have you tried to use another browser or a different device to access the modem interface to change the settings?
If not, please do so.
If yes, try to factory reset the modem/router then try again,
Hey, jlski. Just checking should you require further assistance, please update the thread. Cheers!
