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TPG 5G Home Modem return

eSantos16
Level 2

Hi,

 

I received the return label for my 5G modem via email. It instructs me then to contact Star Track to arange pickup. I was however wondering if I can just drop it at my local AusPost with the label you've provided, as this would be a lot more convenient. Arranging a pickup would be difficult as I am not home most of the day.

 

Cheers.

1 REPLY 1
Angeli
Moderator

Hi @eSantos16

 

Welcome to TPG Community! 

 

We recommend to use the consignment label that we sent you to return the modem to us. 

 

Regards,

Angeli