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TPG router settings for password recovery on Archer 1200

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Level 1c

Hi folks

I am connected to TPG NBN via Archer 1200 router (hardware V1).

I am re-setting the default admin username and password, and am wondering what settings to use for password recovery.

From     should be easy enough...

To         ditto?

SMTP server - is this mail.tpg.com.au?

Enable authentication should be ticked?

If ticked, my TPG username and password should suffice?

I press Test Email and get the reply Failed.

Any pointers please?

Thanks - CP

2 REPLIES 2
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Moderator

Hi @ 2chrisp,

 

I think you’re asking about setting up email?

 

You will find our email settings here plus some guides for the popular clients.
https://www.tpg.com.au/support/emailsetting

 

If you need to recover your password you can from the following link.
https://cyberstore.tpg.com.au/forgot_password.php

 

Regards,
Karl

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Level 1c

Hi Karl

Thanks for your prompt reply.

Thanks but no thanks, I have mail set up correctly on Outlook and it functions just fine, thank you. Indeed I also set it up on Thunderbird without a hitch.

I had to do a factory reset on my wireless router the other day, i am logged onto the admin console on http://192.168.1.1/webpages/index.html. I clicked the Advanced tab, went to System Tools > Administration and want to apply Password Recovery on that page.

Just need to get the correct settings...

C