There's no Internet

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Level 1
Hi. I just reopened a new TPG account. I have my old modem. I got message said I can use my WiFi services. And I followed the video to set the modem up. However it doesn’t work.
2 REPLIES 2
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards

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Moderator

Hi @90huiyuanliu 

I have just checked your account and it appears it's now been up and running for over 2 days. 

Do you still require assistance with this issue? 
regs