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Tpg 5g modem return

seoyong777
Level 2

Im returning my 5g modem and was wondering if i have to print this and sign it and put it inside the box with the modem?
Or
Do i just only send the modem, cables like as i first recieved?

Is this the return slip? Just want to confirm what needs to be in the box before i send it thanks

1 REPLY 1
Shane
Moderator

Hi @seoyong777 

 

The information on how to return will be sent via email, you will have the option to choose papeless or print label.

 

  • Pack the device the returning device.
  • Take it to the nearest drop off location.
  • Scan the barcode that you receive in the email after going through Australia Post link (or print the label if you selected that option).

Should you require more assistance, please let us know or send us your details via PM.


How do I private message (PM) in the community

 

Regards,