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Trouble configuring ASUS RT-AC58U on TPG HFC Connection

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Hello,

I have recently purchased ASUS RT-AC58U and I am unable to connect to TPG HFC connection (existing router is TP Link Archer which I am replacing with Asus) .

I have tried the following steps

- Connect as PPPoE; put in my TPG username and password; all other configs I have put default values

- Configure VLAN as 2 on the WAN port with Priority 0

 

The internet light is still down and blinks in about 10 sec each time.

Am I missing a configuration step here ? Happy to provide any additional details.

 

Thanks for help.

 

1 REPLY 1
Moderator

Hi @trixash,

 

Welcome to the community!

 

You may find this thread helpful ( https://community.tpg.com.au/t5/NBN-Installation/Connecting-ASUS-RT-AC68U-to-NBN/m-p/20269 ) article includes additional troubleshooting on how to setup ASUS RT-AC58U.

 

Let us know how it will go and should you require further assistance.

 

Cheers!