I purchased a longer ethernet cable so I could move the modem (Archer VR1600v) to a different location. The ethernet cable doesn't connect to the WAN port on the modem (no lights) from the NBN connection box. Is this an issue with the type of cable I purchased which is a CAT 6E?
I've tried connecting the cable to other devices such as to my laptop, PC, and an old modem, and it works fine.
Thanks in advance for responding.
Welcome to TPG Community!
The standard Ethernet cable for the Archer VR1600v is the RJ45 Ethernet cable or Cat6.
You might need to ask for a replacement at the store where you purchase it.