Unsuccessful modem delivery

[jigar1606]

Hi my modem delivery became unsuccessful due to my absence at home. There is no any type of card for further collection or delivery by your delivery man in mailbox. How can I collect the modem now ?

[Anonymous]

Hi @jigar1606 ,

Thanks for raising this to us. We'd love to help track the location of the parcel, please send us your account details (Username/Customer ID) together with the address on file.

In case you need a reference: How do I private message (PM) in the community 

Regards, 

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@jigar1606 wrote:
Hi my modem delivery became unsuccessful due to my absence at home. There is no any type of card for further collection or delivery by your delivery man in mailbox. How can I collect the modem now ?

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