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Unsuccessful modem delivery

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Level 1a
Hi my modem delivery became unsuccessful due to my absence at home. There is no any type of card for further collection or delivery by your delivery man in mailbox. How can I collect the modem now ?
1 REPLY 1
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Moderator

Hi @jigar1606 ,

 

Thanks for raising this to us. We'd love to help track the location of the parcel, please send us your account details (Username/Customer ID) together with the address on file.

 

In case you need a reference: How do I private message (PM) in the community 

 

Regards, 

 


@jigar1606 wrote:
Hi my modem delivery became unsuccessful due to my absence at home. There is no any type of card for further collection or delivery by your delivery man in mailbox. How can I collect the modem now ?