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Hi @amtm,
Welcome to TPG Community!
We have located 2 active accounts using your community details and we'd like to make sure that we'll be working on the right one.
Please PM us your TPG customer ID, username and address.
To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community
Hi @amtm, thanks for providing the account details via PM.
As per checking, your modem has the latest firmware.
Let us know should you need further assistance. Thank you.
Thanks Riezl
What would be the best way tio extend Wi-Fi range for this modem. Our house is not particulalrly large and my previous TP-Link Archer D7 seemed to have better range.
Hi @amtm, we recommend having a read of these community articles which can help you with this query.
Easy Steps to Improve Wi-Fi Connection In Your Home
https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...
Wireless Channel on your modem - what is it and why should I change it?
https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...
Wi-Fi troubleshooting steps - No Internet/Connection
https://community.tpg.com.au/t5/Featured-Articles/Wi-Fi-troubleshooting-steps-No-Internet-Connection...
How to test your wireless connection using a Speedtest App
https://community.tpg.com.au/t5/Featured-Articles/How-to-test-your-wireless-connection-using-a-Speed...
Feel free to message us should you require further assistance. Thank you.
