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Upgrading Firmware for HUAWEI HG659

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Level 1b

Hi,

 

Does anyone know how to upgrade the firmware of HUAWEI HG659 to the latest version?

 

I've been trying to do this via the modem interface but there's no option to update.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @wiro_we 

 

I have sent you a PM with some good news!

 

Thanks,

View solution in original post

12 REPLIES 12
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Moderator

Hi @wiro_we 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @wiro_we 

 

I have sent you a PM with some good news!

 

Thanks,

View solution in original post

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Level 1b

Thanks David!

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Level 1c

Hi there David,

 

Please may I also have access to the firmware upgrade for my Huawei HG659? Here are my specs:

 

Device ID00E0FC-J3N8W16B29000399
Hardware version: VER.B
Software version: V100R001C216B113

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Moderator

Hi @vanillarycebaby 

 

PM sent.

 

Thanks,

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Level 1b

Hi there! I'd like to know if I can get details to upgrade my modem firmware:

Details are: HG659
S/N: J3N8W17504002451

Thanks!

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Moderator

Hi @guilledipa, did you get this modem from TPG?

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Level 1b

Hi Riezl! Yes, I got it from TPG (FTTB)

Screen Shot 2020-07-28 at 13.20.22.jpg

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Moderator

Can you take a closer picture of the SN and MAC?