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Upgrading Firmware for HUAWEI HG659

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wiro_we
Level 2

Hi,

 

Does anyone know how to upgrade the firmware of HUAWEI HG659 to the latest version?

 

I've been trying to do this via the modem interface but there's no option to update.

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
David_M
Moderator

Hi @wiro_we 

 

I have sent you a PM with some good news!

 

Thanks,

View solution in original post

14 REPLIES 14
David_M
Moderator

Hi @wiro_we 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

David_M
Moderator

Hi @wiro_we 

 

I have sent you a PM with some good news!

 

Thanks,

View solution in original post

wiro_we
Level 2

Thanks David!

vanillarycebaby
Level 2

Hi there David,

 

Please may I also have access to the firmware upgrade for my Huawei HG659? Here are my specs:

 

Device ID00E0FC-J3N8W16B29000399
Hardware version: VER.B
Software version: V100R001C216B113

David_M
Moderator

Hi @vanillarycebaby 

 

PM sent.

 

Thanks,

guilledipa
Level 2

Hi there! I'd like to know if I can get details to upgrade my modem firmware:

Details are: HG659
S/N: J3N8W17504002451

Thanks!

Riezl
Moderator

Hi @guilledipa, did you get this modem from TPG?

guilledipa
Level 2

Hi Riezl! Yes, I got it from TPG (FTTB)

Screen Shot 2020-07-28 at 13.20.22.jpg

Riezl
Moderator

Can you take a closer picture of the SN and MAC?