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Hi @ldhresh13 ,
Welcome to the community!
I would love to help upgrade your modem/router's firmware. Please PM us the following information below.
UN/CID:Modem Details:Modem:Serial number: Software version: In case you need a reference: How do I private message (PM) in the community
Hi @ldhresh13, we were able to locate the account using your community details and we can see that your modem has the latest firmware.
Let us know shoul you need any assistance. Thank you.