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Why is my device still not despatched

2395
Level 2

Joined TPG 5g Broadband on 17th June...device is still showing as not dispatched as of 21 June even after 2 seperate complaints and promises of escalation of dispatch....

This is appaling service and not a good sign of a promising providor experiance...

1 REPLY 1
adib_rahmang
Community Manager

We'll check out what's going on with the delivery, @2395.

 

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