Hi, just wondering if a modem firmware update on HG659, hardware ver, VER.B Software ver, V100R001C21B112 Would help with wifi connected but no internet, on Android and iPhones? Cheers!
We're able to locate the account using your community details and ran an initial test. The result shows the modem/router is connected to our network ( 1d 18h 2m ).
In the event that the wireless devices such as Smartphones, Laptop or Smart TV is having issue with stability of Wireless Connection. We did an article that you may find helpful.
