Get online support
I wont be using this for SIP phone but just for the home internet
Welcome to the Community!
We were able to locate your account using your community details and understand that you are under the NBN HFC technology.
In order for you to use a third party device, you need to make sure that the device can be set to VLAN ID 2 and is compatible with NBN.
You may contact the manufacturer or check the manual of it to learn if it's compatible with your current service.