Wifi setup

[brooke1954]

I am a new user
....brooke1954
Modem arrived today. Plugged in. No internet. Please help

[JayeshP9]

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can check status here.

regards

JayeshP9

[brooke1954]

User name is brooke1954
Address is 6 Main Road, Fingal Head, NSW, 2487
Mobile is 0428 100 197

[JayeshP9]

Thanks for providing your details, Installtion is still in progress so that's reason your Internet is not working. I have also sent your query to my moving team so someone will give you update as well.

Regards

JayeshP9.

[brooke1954]

Please help

[JayeshP9]

Hi brooke1954,

You will receive update in 1 hour so make sure you answer your mobile.

regards

JayeshP9.

[brooke1954]

Hello....waiting for the call. Thank you. Rob

[brooke1954]

Hello, I sent proof of ownership yesterday but still nothing? Please advise what to do.

[brooke1954]

Can someone please reply?.....I have to work from home and have no internet. Please help

[JayeshP9]

HI brooke1954,

Our team member already advised you yesterday, it will take 24 hours once we received Proof of ownership so you need to be pateint for it.

regards

JayeshP9.