Get online support
Welcome to TPG Community,
You can private message to me your customer ID, username, service address or mobile number so i can check status here.
Thanks for providing your details, Installtion is still in progress so that's reason your Internet is not working. I have also sent your query to my moving team so someone will give you update as well.
You will receive update in 1 hour so make sure you answer your mobile.
Our team member already advised you yesterday, it will take 24 hours once we received Proof of ownership so you need to be pateint for it.