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Wrong delivery address for modem

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Level 1

Hi,

 

I just organised to change my home address and continue using TPG NBN.

I was not able to unselect new modem required, and i was unable to chnage the delivery address to my new residence.

 

How can i change where my modem is delivered to?

 

AC

1 REPLY 1
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Moderator

Hi @alistaircotton,

 

Welcome to TPG Community!

 

We'd like to look into this and help with the resolution. We have located an account using your community details, but we'd like to make sure that we got the right one.

 

Please PM us your TPG customer ID, username and complete address.

 

To send a PM, please refer to this link:How do I private message (PM) in the community